Tag Archives: localism

Better a localist NHS than a nationalist one

Yesterday, Health Secretary Andy Burnham wrote an article for the Guardian aiming to set out the clear blue water between Labour and the Conservatives on the National Health Service. In doing so, he inadvertantly demonstrated quite how vapid Labour’s vision for the NHS really is. It was summed up in one sentence:

For Labour, it all comes down to defending the N in NHS.

You read that right. Given the choice between “national”, “health” and “service” the word that Burnham considers most key to the Labour approach is the former. Ignore “health”, never mind “service” – who needs a bandage when you can wrap yourself in a flag?

Think I’m being unfair? Burnham is of course a repeat offender. His response to Dan Hannan’s American adventure last week was to attack Hannan for being “unpatriotic.” With Labour floundering in the polls, never has Samuel Johnson’s adage that “Patriotism is the last refuge of a scoundrel” seemed so apt.

Burnham goes on to set out three specific examples of what he means:

Labour’s job is to speak up for the N in NHS – for national standards, national pay and national accountability

Let’s take these in turn. It is certainly the case that Labour has focused on national standards and it would be churlish to deny that over the past 12 years we have seen significant improvements. But it is foolish to suggest that mere regulation of health standards is a significant dividing line; even the US is pretty strict in this respect. And all too often Labour’s achievements have been bought by throwing money at the problem and by entrenching a target culture. Certain things, such as hospital hygiene, seem to have escaped them entirely.

But standards don’t automatically lead to results and the experience of healthcare around the country varies enormously. After writing about it last week, I am loathe to use the phrase “postcode lottery” but what is clear is that all the national standards in the world can’t get you an equal level of standard at a local level. Labour has tried everything – short of localism – to tackle this problem and after twelve years it has comprehensively failed. Burnham offers nothing new, merely that the Tories would have fewer national standards. This displacement activity fools no-one.

His second dividing line, unbelievably, is pay. Whatever the rights and wrongs of national pay bargaining, it is frankly gobsmacking that a Secretary of State considers this to be one of the crucial dividing lines in health on which Labour will fight the election. And you could argue with some force that its approach to national pay bargaining has been one of Labour’s biggest screw ups in recent years, driving the epitome of a soft bargain. Is Burnham serious about his desire to fight the next election on this record? Or is this more a case of deference to Labour’s paymasters, the unions?

Finally, somewhere below pay, comes the piffling issue of accountability. Here we are told we have two options: Labour’s centralised health service or a Tory quango. If ever there was a false choice, it is this.

The problem with the Tory’s policies on health are not that they are localist but that they aren’t localist enough. As we saw with IVF, at the first sniff of controversy they tend to reach for the national comfort blanket. They have nothing to say about the most important tool at a localist’s disposal: tax. They might support democratic administration of health services at a local level but the decision making will continue to be made centrally.

The social liberal alternative is spelt out on this website in Richard Grayson’s chapter on the NHS from Reinventing the State. Current Liberal Democrat policy is broadly along these lines. Far from leading to a decline in standards, the experience of continental Europe is that devolving decision making is key to ensuring them. The lesson learned is that accountability and standards are inter-dependent.

As a party, we have rejected social insurance as a funding model. Chris Huhne, who chaired the party’s public services working group in 2002 gives three reasons for doing so (pdf):

The first is that insurance schemes usually insist on co-payment. Thus patients pay nearly a third of primary care themselves in France, and in Germany the sick pay charges for the first period they spend in hospital, rather like an insurance excess in this country. The result is inevitably to exclude some of the poor. These schemes do not ensure universal access to health care when and where people need it.

The second problem is that social insurance schemes are surprisingly bureaucratic. Far from abolishing NHS administration, insurance schemes require more paperwork by both GPs and hospitals so that they can ensure proper reimbursement of insured costs, but no more. This is the flip side of the patient knowing how much operations cost, but it is itself costly and timeconsuming for the health professionals.

The third difficulty is that they also involve a separate and often expensive premium collection system, and even supposedly universal schemes based around employment suffer holes. Although much more comprehensive than the United States reliance on private health insurance – where some 45 million people currently have no health insurance at all – the safety net is not universal.

Moreover, if people are allowed to top up either spending or insurance payments, there can be the rapid development of a two-tier service. There would be choice and quality for the well-off, but a rump service for the rest.

Instead, we party has generally favoured the Danish model, a model which – as Richard explains – has been further reformed in recent years and could be emulated in the UK.

After twelve years, the model that Labour has demonstrated it is most comfortable with involves inconsistently applied standards and virtually no accountability. Andy Burnham’s comfort with such a patchy record is quite galling. If he thinks it is an election-winning position to hold, he is quite wrong.

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There is nothing random about local control of public services

Both Sunder Katwala and Grant Shapps are quite wrong: not only is local variation a price more than worth paying for local control, but it would end the phenomena of postcode lotteries.

“Postcode lottery” is a cliché, and a peculiarly British one. Why is it, for example, that the only references on Google to “zip code lottery” I can find are articles in the US referring to the UK? Surely Americans, with their far greater local control of public services, would be screaming about the phenomenon and demanding a massive centralisation of services? Yet strangely they don’t.

Can it be a coincidence that the UK is both obsessed with postcode lotteries and happens to be one of the most centralised developed countries in the world (if not the most – depending on how you measure. Malta is unquestionably more centralised but has a population the size of Kirklees or Devon)?

There is local variation in public services around the world; the difference is that in most other countries people are able to do something about it. It is no coincidence that a country like Denmark devolves healthcare down to the local level yet can provide a consistently higher level of care. The gap between aggrieved voter and accountable politician is much, much closer. What’s more, the fact that the grass seems to be greener next door proves to be an excellent incentive for local government to always be on the lookout for ensuring that services are as good as they can be: the price they pay for failure is getting booted out of office.

Sunder Katwala may not realise it, but he is in fact an advocate of postcode lotteries. The system he seeks to preserve could indeed be called a lottery because how you cast your vote has almost nothing to do with the level of health services you go on to receive.

Nonetheless, he is correct to point out that this is an argument that has not yet been won in the UK. Oddly for a country so seemingly unconcerned about the widening equality gap, the British public are fixated on the idea of a national health service providing an identical service from Lands End to John O’Groats (and beyond). This idea has been encouraged by the courtly dance between the media and a political class all to happy to indulge it. It is no coincidence that we are not just more centralised than ever, but we have spent the last 50 years doing so. We’ve come a long way from the reforming zeal of Joseph Chamberlain. Nonetheless, local variation of public services is a fact whether you have local control or not. It is simply dishonest to try fooling the public into thinking that somewhere out there is a magic formula that will enable Whitehall to impose a standard service across the land. The con has worked for half a century; it is now time to start treating the electorate as adults.

Grant Shapps, as a paid up member of a party which claims to be localist, ought to know better than to fan these flames. His report doesn’t appear to have any positive suggestions at all, merely pointing out that there is significant variation in IVF provision and that it is all that wicked Gordon Brown’s fault. Playing the postcode lottery card makes it harder for a future Tory government do actually do anything about it.

This suggests that the Tory commitment to localism is only skin deep. The fact that the Tories remain steadfastly opposed to giving local authorities the single most important tool for local control of public services – greater tax-raising powers – only encourages this view.

It is encumbant on people who like to bang on about postcode lotteries – whether they are on the left or the right – to say what they propose to do about them. The Liberal Democrats, as true localists, have an answer. Can Fabians and Conservatives say the same?

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Abolish the Audit Commission, Ofsted and more

The Ideas Factory is a chance for you to pitch your own idea of what should be in the next Liberal Democrat manifesto. The proposal here is not the policy of the Social Liberal Forum. We will however be passing it – and the response it generates – onto the Manifesto Working Group.

The Proposal

Richard Church: Public services are now more accountable to inspectors than they are to the public they serve. Millions are spent on auditing and inspecting schools, hospitals, police and every aspect of local authority services, and millions more are spent by public services in preparing for and responding to inspections. We live by the star ratings and the sound bites that these inspections produce, and public services live or die by a few distorted words in an inspectors report.

The Lib Dem pledge for health services, police etc to be more accountable to local government or new elected bodies will mean nothing unless we take a hatchet to nationally imposed inspection regimes. There will always be a role for checking that public money is soundly spent and that public entitlements are delevered, but from those basics a centralised and self perpetuating inspection industry has grown. Inspections have become routine, when they should be exceptional, to be used when a problem is perceived.

We need to make the inspection industry responsive to local concerns,it should itself be a service that can be harnessed by a local community to tackle a service that has become unresponsive and is offering poor value.

We should create a single locally based inspection agency, able to respond to public concerns about a service (maybe through a petition, scrutiny or councillor concerns) and able to call on natiional specialist expertise to inspect and report on a service giving cause for concern. It clearly needs to be independent of local government, but with the authority to inspect within and beyond local government. The key though is that it is only empowered to act where a sound and verifiable concern has been raised.

Localism means taking some risks, many services will be far more responsive to local needs, but there will always be some that will fail. Inspections can help a service to improve through comparison and challenge, but it does not need the highly centralised and formulaic regime of inspection we have at present. Think of the money we will save!

Responses

Susan Gaszczak: This is exactly the way I see localism working. Inspections bring services to a stand still and often the results do not capture the reality of a service, as we know locally in Hertfordshire. 3* Adult Care Service but contractors being sacked for not providing care!

Inspections should be handled locally, by people who see the day to day service but are not connected with the service. They should be driven by residents or the results of the specified service. Councillors should be given more powers to be able to scrutinize in much more depth.

By doing this we would save millions in lost man hours, spun reports and loss of service for residents because officers are too tied up reporting to the inspectors. The further area that stems from this is exactly where we need KPI’s and how they should be set.

Chris White: The Audit Commission is, of course, not primarily an inspecting body – that function is very new. Its prime role is that of audit.

I presume that we are not suggesting abolishing the national audit function nor indeed proposing that local authorities can choose their own auditors. Indeed, it could be argued that audit objectivity in the private sector could be improved if companies had their auditors appointed by an external agency.

(Yes: I am an Audit Commissioner so you may wish to dismiss this as special pleading).

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A full-blooded commitment to going local

The Ideas Factory is a chance for you to pitch your own idea of what should be in the next Liberal Democrat manifesto. The proposal here is not the policy of the Social Liberal Forum. We will however be passing it – and the response it generates – onto the Manifesto Working Group.

The Proposal

David Heigham: Our power to decide locally has been centralised, is still drifting to Whitehall, and should go back where it belongs. Continue reading

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